Shipping policy

VAYZORA — Shipping Policy

Effective Date: September 10, 2026

At VAYZORA, we aim to provide a smooth, reliable, and convenient delivery experience for every order.

1. Delivery Time

  • Processing & Delivery: Orders are generally delivered within 2–3 working days after confirmation.
  • Transit Time: The estimated transit time is 1–2 working days, depending on the delivery location and courier service.
  • Delivery times may occasionally vary due to courier delays, weather conditions, public holidays, or circumstances beyond our control.

2. Cash on Delivery

VAYZORA offers Cash on Delivery (COD) as a convenient payment option.

  • Customers can pay for their order when it is delivered.
  • Please ensure that the provided phone number and delivery address are accurate so our courier can contact you when required.

3. Order Confirmation

After placing an order, VAYZORA may contact you to confirm your order and delivery details. Orders may only be processed after successful confirmation.

4. Delivery Address

Customers are responsible for providing a complete and accurate delivery address, including:

  • Full name
  • Complete address
  • City/area
  • Valid phone number

VAYZORA is not responsible for delays caused by incorrect or incomplete delivery information provided by the customer.

5. Delivery Delays

While we aim to deliver orders within the estimated timeframe, delays may occur because of:

  • Courier service issues
  • Weather conditions
  • Public holidays
  • Incorrect delivery information
  • Unforeseen circumstances

If your order is delayed, our support team will assist you with the available delivery information.

6. Failed Delivery Attempts

If a delivery cannot be completed because the customer is unavailable, provides incorrect information, or refuses to receive the package, additional delivery arrangements may be required.

7. Damaged or Incorrect Items

If you receive an item that is damaged, defective, or different from what you ordered, please contact VAYZORA customer support as soon as possible with your order details and supporting photos/videos.

Such cases will be reviewed according to our Return & Refund Policy.

8. Contact Us

For shipping or delivery questions, please contact VAYZORA Customer Support through the contact details provided on our website.

VAYZORA reserves the right to update this Shipping Policy when necessary.